The Discovery Mill

CASE-STUDY – LESSONS FROM 10 YEARS’ WORKING WITH HEATHROW

Case-study 2017: Energy Management through people

- Lessons from 10 years’ working with Heathrow Airport, 2007-2016

This case-study highlights and presents lessons from our work with Heathrow which has involved a combination of strategic joined-up thinking, for technical, design and behaviour change solutions, with hands-on or more passive support.

• Case-study Part 1: Airport Operations (2007 to 2010)to save energy, reduce CO2 emissions and cut costs at scale.
• Heathrow Terminal 2 Retail Fit-out & Operations (2012 to 2016) to bring together 186 separate new retail spaces and 46 retailers, within Terminal 2, to be an examplar in sustainability practice.