MADE FOR PURPOSE – DELIVERING THE VALUE

Asking the customer is the one true test of success and ‘value for money’ of a building. There are various techniques, often referred to as post occupancy evaluation (POE) such as workshops, one to one meetings (or interviews), questionnaires and ‘expert’ audits.  The key thing to remember is to ask about, and evaluate, performance and feed recommendations back into continuous improvement activities for both operation and design teams. What... Read More

MADE FOR THE ENVIRONMENT – A DOZEN THINGS NOT TO DO

This piece welcomes Beverley Lister, from Beverley Lister Associates, to our team of Associates and Champions. Normally for construction projects, Beverley and I use checklists of best practice ‘things to do’.  Here we thought we would turn this thinking on its head and consider a dozen things for your environmental conscience NOT to do when designing and constructing new facilities. OPERABILITY – making it easier for building operators Don’t... Read More