CASE-STUDY – LESSONS FROM 10 YEARS’ WORKING WITH HEATHROW

Case-study 2017: Energy Management through people

- Lessons from 10 years’ working with Heathrow Airport, 2007-2016

This case-study highlights and presents lessons from our work with Heathrow which has involved a combination of strategic joined-up thinking, for technical, design and behaviour change solutions, with hands-on or more passive support.

  • Case-study Part 1: Airport Operations (2007 to 2010)to save energy, reduce CO2 emissions and cut costs at scale.
  • Heathrow Terminal 2 Retail Fit-out & Operations (2012 to 2016) to bring together 186 separate new retail spaces and 46 retailers, within Terminal 2, to be an examplar in sustainability practice.
Success has been down to the everyday champions involved.

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